Terms & Conditions

These Terms & Conditions outline the agreement between you (the client) and Hannah Lunn Photography. By booking a session, you confirm that you’ve read and accepted these terms.

Making a Booking

1. Booking & Deposit

A booking fee is required to secure your shoot date. If you cancel your booking, this fee may be retained to cover time reserved and costs incurred, subject to applicable consumer law. Your date isn’t confirmed until this payment has been received.

If you need to reschedule, please give at least 7 days’ notice so we can find a new date that works. If less than 7 days’ notice is given, your booking fee will be forfeited and a new one will be required to rebook.

In the rare event that I need to reschedule due to illness or unforeseen circumstances, I’ll offer the next available date or a full refund if we can’t rearrange.

2. Cancellations & Refunds

Cancellations made more than 7 days before the shoot date may be transferred to a new booking.

Cancellations made less than 7 days before the shoot date will result in the loss of the booking fee.

If I need to cancel due to illness, emergency or something genuinely unavoidable, a full refund will be issued if we can’t reschedule.

I reserve the right to cancel a session immediately if I feel unsafe, disrespected or uncomfortable for any reason. In such cases, no refunds will be issued.

3. Creative Direction

Every photoshoot is approached with my own artistic style and creative judgement. While I aim to meet the brief and expectations discussed, creative direction and final editing decisions are at my discretion.

Please ensure you’re familiar with my style before booking. Requests for specific edits or styles outside of my usual approach must be agreed before the shoot and may incur additional costs.

Payments & Deadlines

4. Payment

Late payments may be subject to reasonable recovery costs and, for business-to-business work, statutory interest and admin fees where applicable.

Payments can be made by bank transfer. The booking fee will be deducted from your final invoice.

The agreed usage licence will not take effect until full payment has been received. Final images may be withheld until all outstanding amounts have been paid.

5. Delivery of Images

Edited images will be delivered digitally via an online gallery or file link. Turnaround times will be confirmed when booking and depend on the scale of the project.

Any additional editing beyond what’s included in your package (such as advanced retouching or background changes) will be quoted separately.

Once images are delivered, one round of reasonable amendments is included. Further changes may incur an additional editing fee.

RAW or unedited files are not included as standard and will only be supplied where this has been agreed in writing as part of the project scope. Where RAW files are supplied, an additional fee may apply depending on the nature of the project and intended usage.

The release of RAW files is considered on a project-by-project basis and is at the discretion of Hannah Lunn Photography. Any applicable usage licence and copyright terms will continue to apply unless otherwise agreed in writing.

6. File Access & Storage

Online galleries and download links remain active for 30 days from delivery. Please download and back up your images during this time.

Working and RAW files are retained for up to six months following final delivery, after which they may be permanently deleted.

7. Image Selection & Archiving

If you receive a preview gallery or contact sheet, please make your image selections within 14 days.

If selections aren’t received within this timeframe, the shoot may be archived, and retrieval or editing after this period may incur an additional fee.

Responsibilities & Conduct

8. Client Responsibilities

Clients are responsible for their own safety, travel, parking, and any personal belongings during the shoot.

Please ensure all necessary permissions, models, or locations are arranged in advance unless otherwise agreed.

I’m not responsible for reimbursement of additional expenses such as travel, hotels, parking, meals, or fines incurred during the shoot unless agreed in advance.

9. Conduct & Safe Working

A respectful and professional environment is expected at all times during shoots.

I reserve the right to end a session immediately if I feel unsafe, disrespected or uncomfortable for any reason. In such cases, no refunds will be issued.

10. Disruption & Force Majeure

Sometimes shoots are affected by factors beyond our control, such as bad weather, illness, transport disruption or emergencies.

I’ll always do my best to adapt and deliver the best possible outcome.

If we’re unable to complete the shoot for reasons beyond either party’s control, we’ll agree to reschedule or, if that’s not possible, a refund will be issued for any services not yet delivered.

Image Usage, Licensing & Privacy

11. Copyright & Licensing

Unless otherwise agreed in writing, I (Hannah Lunn Photography) retain full copyright of all images produced.

Licensing and usage rights are agreed on a per-job basis, depending on how and where the images will be used. This will be discussed and confirmed before the shoot so you have the rights you need for your project.

Reasonable adjustments required for the agreed use, such as cropping, resizing, adding text or placing images within layouts or designs, are permitted. Images must not otherwise be materially altered, retouched, filtered or manipulated without prior permission.

Unless specifically included within the agreed licence, usage rights do not include the creation of new or derivative imagery using generative AI.

Images must not be uploaded to, processed through or used with generative AI tools to create new imagery or variations without prior written permission. Images must not be used to train, fine-tune or develop an AI model or dataset unless this has been specifically agreed in writing. Any approved AI use may require a separate licence and additional fee.

Unauthorised reproduction, resale or distribution is not permitted.

AI-generated or materially altered images must not be credited or presented as the work of Hannah Lunn Photography unless agreed in writing.

When sharing the original images online, please credit Hannah Lunn Photography where possible, it’s always appreciated.

12. Photographer Portfolio Use

I may use images from commercial commissions on my website, portfolio and social media to showcase my work, unless confidentiality or alternative portfolio arrangements have been agreed in writing.

For shoots commissioned for private or domestic purposes, images will not be shared publicly without the client’s permission.

For boudoir shoots, your privacy is particularly important. Images from these sessions will never be shared publicly without your explicit written permission.

13. Model & Talent Releases

Where applicable, clients are responsible for ensuring that all individuals featured in the shoot have given permission to be photographed and for their images to be used as agreed.

I can provide model or talent release forms if required.

14. Commercial & Collaborative Work

For commercial shoots involving stylists, makeup artists or other creatives, it’s the client’s responsibility to ensure all contributors understand and agree to the intended usage of the final images.

I’m always happy to collaborate and credit all team members involved in a project where details are provided.

15. Privacy & Data Protection

I collect and store personal information (such as your name, email and contact details) only for the purpose of managing your photoshoot and keeping in touch about your booking.

I may use trusted third-party service providers where necessary to manage bookings, payments, communication, file storage and image delivery. Personal information will only be shared where necessary and handled in line with applicable data protection law. Your personal information will not be sold or shared with third parties for unrelated marketing purposes.

You can contact me to request access to, correction of or deletion of your personal information. Some information may need to be retained where required for legal, accounting or contractual purposes.

Legal, Insurance & Governance

16. Insurance

I hold full public liability insurance for all shoots. Copies of my insurance documents can be provided on request.

17. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Last Updated

These Terms & Conditions were last updated on 15th October 2026. They may be reviewed and updated periodically to reflect any changes in business operations or legal requirements.